14_6_2008 WRRG to Complaints Officer

14_6_2008 WRRG to Complaints Officer
FORMAL COMPLAINT 12
On te 14th May 2008 this Group made a Formal Complaint to you explaining that we have received no response from the Planning Manager as indicated in your letters of the 24th and 31st January 2008.
On the 31st January 2008 you confirmed that it was to be treated as a complaint as it had expressed dis-satisfaction with the services provided by North Devon District Council and therefore had been passed to the Planning Manager for investigation.
NOTWITHSTANDING OUR LETTER OF THE 14TH MAY 2008 WE HAVE RECEIVED NO ANSWSER TO THE "COMPLAINT" THAT WAS CONFIRMED BY YOU AND PASSED TO THE PLANNING MANAGER FOR INVESTIGATION. THE COUNCIL IS THEREFORE CHARGED IN FAILING TO REPLY TO THE COMPLAINT WITHIN THE SPECIFIED TIME TABLE GIVEN IN THE COUNCIL'S COMPLAINTS PROCEDURE.